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Real Talk for Service Business Owners

No motivational fluff — just practical answers about why a business isn't making money, how to read your numbers, and what to actually do about it. Written by Robert Carey.

More topics in the works

The articles below are part of the content roadmap. Want one of these covered sooner, or have a question that isn't here? Call Robert at (239) 610-0676.

Auto Repair Shops

  • How Auto Repair Shops Should Think About Their Labor Rate
  • Parts Margin: A Hidden Profit Lever for Auto Repair Shops

Break-Even

  • How to Calculate Break-Even When You Offer Several Services
  • Break-Even Per Job vs. Per Month: Which One Should You Watch?
  • Fixed vs. Variable Costs: Sorting Your Expenses the Simple Way

Business Not Making Money

  • Busy but Broke: When More Work Is Not the Answer

Cash Flow

  • 5 Signs Your Overhead Is Quietly Eating Your Profit
  • How Much Cash Reserve Should a Service Business Keep?
  • How to Get Paid Faster and Fix Your Accounts Receivable
  • How to Plan Cash Flow Around a Seasonal Service Business
  • How Insurance Timing Strains Restoration Company Cash Flow
  • Simple Ways to Set Money Aside Before You Spend It

Collision Shops

  • How Cycle Time Affects Cash Flow in a Collision Shop

Contractors

  • Pricing Mistakes That Keep Plumbing Companies Broke
  • Job Costing for Electrical Contractors: Getting It Right
  • Why Roofing Companies Run Into Cash Flow Walls
  • Estimating Pitfalls for Concrete Contractors
  • How Deposits and Material Timing Affect a Fence Company
  • Where Garage Door Companies Lose Margin
  • Pricing for Risk in a Tree Service Business

Family Business

  • How to Handle Money Conversations in a Family Business
  • How to Pay Family Members Without Hurting the Business
  • Starting to Think About Who Takes Over the Family Business

Financial Reports

  • How Much Should a Small Business Owner Pay Themselves?
  • How to Read a Profit and Loss Statement Without an Accounting Degree
  • What Is a Balance Sheet and Why Should an Owner Care?
  • Why You Should Track Jobs Sold vs. Jobs Completed
  • How Remote Business Reporting Keeps You on Track
  • The Weekly Numbers Checklist for Busy Service Owners

Funding Readiness

  • How Do I Know If My Business Is Even Fundable?
  • A Plain-Language Guide to Common Types of Small Business Funding
  • Common Reasons Lenders Say No to Service Businesses
  • Is Consolidating Business Debt a Good Idea?

HVAC Companies

  • How HVAC Companies Can Smooth Out Seasonal Cash Flow
  • Why Maintenance Agreements Matter for HVAC Profitability

Job Costing

  • Job Costing Basics: How to Know If a Job Actually Made Money
  • Estimating Mistakes That Quietly Cost You Money
  • What Is Labor Burden and Why Your Hourly Cost Is Higher Than You Think
  • How Callbacks and Warranty Work Eat Into Your Profit

Landscaping Businesses

  • How Route Density Drives Profit in a Landscaping Business
  • Buying Equipment Before Profit: A Landscaping Trap

Owner Burnout

  • Why an Owner-Dependent Business Is a Risky Business
  • How to Start Delegating When You Feel Like You Have to Do Everything
  • How to Finally Take a Day Off Without the Business Falling Apart

Pricing

  • Why Too Many Discounts Can Quietly Bankrupt a Service Business
  • How to Raise Your Prices Without Losing Good Customers
  • Markup vs. Margin: Why the Difference Can Cost You Thousands
  • How to Mark Up Materials Without Scaring Off Customers
  • Should a Service Business Charge for Estimates?
  • How to Tell Your Most Profitable Customers From Your Worst

Saturday Coaching

  • What to Expect in Your First Saturday Strategy Session
  • How Often Should I Sit Down and Review My Numbers?
  • Questions to Ask Before You Hire a Business Consultant

Service Business Growth

  • Should I Hire Employees or Use Subcontractors?
  • When Should You Buy Another Truck or Piece of Equipment?
  • How to Build Simple Systems So the Business Does Not Depend on You
  • Warning Signs You Are Hiring Too Fast
  • How Recurring Revenue Can Stabilize a Service Business
  • Why You Need to Track Your Leads and Close Rate
  • How Much Should a Service Business Spend on Marketing?
  • How Pool Service Companies Should Price Their Accounts
  • Controlling Labor Cost in a Cleaning Company

Small Business Survival

  • The Early Warning Signs a Business Is Heading for Trouble
  • How to Survive a Slow Season Without Panic
  • What Confidentiality Should Look Like Before You Share Financials
  • How to Stop Running Your Business Job to Job

Turnaround

  • Which Expenses to Cut First When Money Gets Tight
  • How to Talk to Vendors When Cash Is Tight
  • How to Talk to Your Bank Before You Miss a Payment
  • How to Rebuild Confidence and Cash After a Bad Year

Reading is good. Acting is better.

Saturday strategy coaching is offered at $295 per hour. Tell Robert about your business and he'll determine whether a session is a fit.